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Electronics India – HR policies |
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As
we all know requirement of trained and experienced Professional
with the desired mindset is the need of the hour for any Organization
to Survive and Grow in this competitive environment. While there
is no dearth of Professionals in Indian Industry and people are
available in dime a dozen, but what is most important and difficult
to get is the right mindset. This can be easily substantiated by
the no. of applications for every job listed on the famous jobsites.
Needless to say that selection of the best candidate with the desired
mindset out of such large no of applicants is a very tedious task.
With the Business Goals being very high the pressure on HR to reduce
the time lag for filling a position has substantially reduced. Normally
a position, which was reqd. a month to be filled up, has now got
to be filled up in 10-15 days time. This has made the job still
more challenging. |
To cope with the growing expectations of business and in order to
give the organization a competitive edge to the business we in LG
have streamlined the whole system by integrating the HR fundamentals
with Information Technology and have adopted some practices unique
to LG. |
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For
example, LG has a On Line Recruitment Management System. Under this
prospective candidates visit our website and can directly register
their CV for any position listed on the site. Similarly all consultants
are also required to post their CV thru this site. As a result duplication
of CV is immediately identified and not accepted. The CV then comes
to the data bank and for short listing/ screening both the functional
users and HR dept has got the rights. Once a candidate is rejected,
immediately an information goes to the consultant or the candidate.
In case the candidate is selected for interview then the information
goes for finalization of interview at specified date and time. This
speeds up the whole process as it does the initial screening of
the vital parameters in terms of age, qualification, experience
etc.
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At the same time, there is nothing idealistic about LG's CSR vision,
nor is it in conflict with hard-headed business sense. It is purely
an understanding on LG's part that the time, resources and in-house
professional expertise invested in social development projects pay
rich dividends to the company and the communities in which it operates.
Therefore at LG the message is clear: creating profits can and should
go hand-in-hand with generating goodwill |
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LG
also asks the candidates to undergo Psychometric tests which throws
up the complete profile of the person. Keeping in view the Organizational
Requirements of mindset, we look into the aspect of organizational
fit and decide whether the person shall fit into the system or not.
Bold display of Organizational Culture is also done so as to help
align the mindset. Those not willing to accept the culture refuse
to proceed further for interview thereby saving the company of valuable
time and effort in inducting, grooming and developing a person. |
Negative Interview is conducted to assess
whether the candidate would be able to survive the organizational
stress at different levels.
LG as a brand and a market leader in India attracts candidates in
hordes and it’s Industry leadership status serves as a major
factor in attracting employees. Therefore LG has the ability to
hire the best in the industry.
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Once
these candidates are hired, they undergo and exhaustive induction
programme for a duration of 14 days under which the candidate is
acquainted which each and every aspect of the organization. A thorough
integration with HR & Business
Processes takes place and the formulation of a KPI is done within
three days of taking the candidate onboard. Customer Department/Vendor
Department interaction also takes place.
LG as an organization takes pride in
the fact that they have the highest manpower productivity and the
lowest manpower cost in comparison to the industry. Infact LG is
benchmarked in terms of manpower costing. |
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Creative problem solving when it comes
to employees is also LG’s forte. The company has regular line
meeting at the manufacturing lines in the factory with the workers
to discuss and solve their problems then and there. Morning meeting
are also the norm at LG where the whole team gets together to motivate
each other. LG has come up with the unique concept of Pizza Meetings
where the whole departments meets up for a pizza treat and discusses
issues in an informal setting. HR melt-ins is also a regular feature
at LG where the HR department meets up with the employee having
a problem and their immediate senior to solve issues.
Apart from HR melt-ins, departmental melt-ins also take place at
regular intervals in LG wherein the every member of a certain department
meets up to discuss and solve internal issues within their department.
LG also has a helpdesk facility for their employees to help them
overcome every aspect of their professional problem. Business related
problem solving is also a help tool available across board to all
employees and cross functional Teams and TDR's also exist within
the company.
Apart from the above, a host of facilities are provided to the employees
to make feel as comfortable and much a part of the LG family as
possible. All employees are given pick & drop facility
and are served breakfast, lunch and dinner. Workers get a
chance to take a half day break on request to come up with the innovation
of the day, so as to make the production process more efficient.
Team slogan shouting is done every morning to motivate workers.
World renown six sigma training is provided to all employees. The
blue collar employees are given English coaching classes and at
the end of every month one employee gives a speech in English in
front of MD and gets an incentive for the same.
Apart from this LG also has a family ambassador programme where
a dedicated mentor goes to the workers house and talks to his family,
their problems etc. and tries to make their situation better.
All workers are served lunch alongwith the other senior employees
so that no demarcation is made. Infact lunch is first served to
workers and then to the white collar employees. On the first Monday
of every month the workers meet the MD and 50 workers amongst of
them get awards for outstanding performance.
Besides this, LG India is one of the very few companies in the country
that has an internal Energy, Environment, Safety and Health Department.
This function caters to activities like Energy Conservation, Environmental
Issues, Work Place Fire and Safety as well as Occupational Health
for the benefit of the employees. There are informal clubs such
as singing, games and yoga clubs which aims at de-stressing employees
and building their overall personality.
Another unique point in LG is the Joyful Working 5 programme at
LG. To accelerate and strengthen the Culture at LGEIL a survey was
conducted, which mainly focused on the monotony employees are facing
at work and the boredom they are undergoing. Therefore, company
came up with the new campaign which not only helped the company
creating the compelling future, but also build the culture of striving
for Number one position in the industry always. This Campaign was
named as JW5 (i.e. Joyful working 5)
Joyful Working 5 was mainly based on 5 Key factors our organization
needed to focus upon. These core factors were Stress, Communication,
Leadership, Target setting and working hours. JW5 campaign helped
eliminating the existing issues pertaining to the above mentioned
factors and bringing fun at workplace. Now, work is no more a work
at LGEIL, Indeed it has become a mission for each individual to
complete his job well in time. All this happened by making workplace
lively and full of Fun. The launch of this program happened through
the melt in of top management, where key issues were discussed to
bring about the culture change.
A Culture change meant the change that will cultivate the spirits
and develop the employee for the better future to achieve high targets.
Keeping in Mind our values and motto we took one step ahead and
benchmarked some activities form Industry as well as overseas companies
and introduced them at the company wide level. Certain Best practices
such as Improving upon Employee and subordinates relationships bring
family like feeling in teams/ departments, creating more openness
through forums, giving positive strokes to employee at right time,
fun day celebrations in departments, building leadership competencies
and lot more.
All this will not only bring bonding between the teams but will
also help molding the organizational culture to suit the employee
needs. This is only the beginning at LGEIL and not the end because
we believe that working with compulsion is not for long , but working
with Fun is for Life long and we will continuously keep moving forward
to lead Fun at workplace.
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